"Good Doctors Know Medicine, Great Doctors Know Their Patients"

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If you have any further questions please  email us, or call us at (337) 527-6385.

Cancellations

​Should you find it necessary to change or cancel an appointment, please notify our office within 24-hours. This courtesy will allow someone else to use that available time.

Contacting Us

Call the office at 337-527-6385 , email us, text us or use your patient website (portal).  We do our best to answer all inquiries as quickly and efficiently as possible.

Medical Records

​If you have seen another physician, it is helpful to have his/her previous office records. Consent for release of information must be filled out and signed. (Located on Patient Resources page)

Fees and Payment

​Payments of co-pays, deductibles, or any fees not covered by your insurance company are expected at the time of service.  We accept cash, check, care credit, and most major credit cards. While we expect you to keep our account current, if you are experiencing financial difficulties, please let the office manager know so that we may take it under consideration. We value you as a patient. 

Insurance

​We will file all claims to our participating insurance groups.  We encourage you to become familiar with your insurance plan. Please, know where your insurance company is located, when your policy became effective, and an employer contact person.

Appointments and Walk-ins

Appointments may be made by calling the office during regular office hours,                     Monday - Wednesday 8AM-5PM and Thursday & Friday 7:30AM-5PM. You may request an appointment through the patient website, by filling out our appointment request form, text message to 1.833.682.7682, or email. 
If you require a same day visit, we will do our best to schedule you on that day.
​Because of emergencies, we sometimes run behind schedule. When this happens, we will notify you and do our best to assist you as soon as possible.

Emergencies

When an emergency requires immediate attention, go directly to the hospital Emergency Room. If it is during regular clinic hours, please call the office and you will be seen immediately. After regular clinic hours, call the office and the answering service will contact Dr. Schlamp or the physician on call concerning the emergency.

Prescription Refills

​We encourage you to refill all medications during a regular office visit. If this is not possible, please contact your pharmacy and they will notify us via fax. Please allow two business days for all refills.